Meta Tech Provider

Zeni answers.
You sell.

Replying in 5 minutes instead of 30 makes a lead 21 times more likely to become a sales opportunity.¹ Zeni replies in seconds.

¹ James B. Oldroyd (MIT) and InsideSales.com, Lead Response Management Study, 2007.

Try 7 days free Plans from $32

Stationery shop owner checking her phone behind the counter

Connect in minutes:WhatsAppMessengerInstagramWeb chatNo credit cardCancel anytimeHuman support on WhatsApp

Nobody touched the phone.

The message arrives, Zeni replies, and the customer gets what they asked for. You find out when the sale is done.

Replies in seconds, at any hour
Checks your catalog before quoting a price
Hands you the conversation when a human is needed

4Channels, one inboxWhatsApp, Instagram, Messenger and web

2 minDemo readyNo card, from your WhatsApp

0%Markup on Meta feesYou pay Meta directly

24/7Always awakeReplies while you sleep

All your messages.
One place.

Connect your channels in minutes with Meta official signup. No technical setup.

WhatsApp Business

Meta official API. No ban risk, with approved templates.

WhatsApp Cloud API
Bulk templates
Interactive buttons

Messenger

Reply from your Facebook page, with full history.

Page connection
Quick replies
Full history

Instagram DM

Handle Instagram DMs alongside the rest of your channels.

DMs and mentions
Reply to stories
Meta official API

Web chat

A widget for your site, in your colors.

Customizable widget
No extra code
Mobile friendly

Zeni works for your industry

Pick your industry and see exactly how it handles customers.

Zeni Bot

Books appointments 24/7, no receptionist

The agent checks availability, books the appointment and sends the reminder.

What Zeni uses here

AI agent with memoryConnected schedule (Cal.com)WhatsApp reminderUnderstands voice notes

Books at night and on holidays too, which is when most people write.

Zeni works in any industry. Not sure how it fits your business? Try the free demo.

AI agents with personality

You set the name, tone and rules. Sofía does not sound like Carlos, and neither sounds like a generic bot.

Conditional flows with buttons

Automatic re-marketing

Meta Tech Provider

Official Meta connection

WhatsApp Cloud API

The official API, not a hacked phone

Own servers

Encrypted data, hosted in Germany

Your data protected

Encryption and controlled access

From the Pro plan

Build your own AI agent
with personality and tools

Not a generic chatbot. You define the name, the personality and the tools it uses. Connect it to your catalog, your calendar or any system via webhook.

Sofía

Dental clinic

Books appointments, sends reminders and qualifies new patients.

Calendar (Cal.com)WA reminderADS tags

Carlos

Real estate

Qualifies leads, sends property sheets and schedules visits.

CRM via webhookCustomer memoryCalendar (Cal.com)

Ana

Fashion store

Answers sizing and stock questions, and sends the payment link in chat.

ShopifyVoice notes and photosPayment link

And yours, with the name, voice and tools your business needs.

What it looks like in a real conversation

A hand holds a phone showing a WhatsApp conversation where an appointment gets booked

The customer writes "I want an appointment"

Sofía checks availability in the calendar

The customer confirms: Sofía creates the event and schedules the reminder

You step in only if closing needs a human

Tools it can use

WooCommerce

Sells from your real catalog, prices and links

Shopify

Your store connected, stock up to date

Wompi

Generates the payment link in the chat

ePayco

Charge with your own gateway

99envíos

Quotes shipping and cash on delivery

Cal.com

Books into your real calendar

Your documents

PDFs, quotes, even photos of invoices

Voice and images

Understands voice notes and photos

Memory

Remembers what each customer bought and asked

Your API or CRM

Any system, via webhook

One agent,
everything connected

This is your agent in the Zeni panel: every arm is a real capability, and you choose which ones to turn on.

InstructionsHow it talks and what it does

BrainAnswers from your documents

CatalogYour real products and prices

PaymentsPayment link in the chat

ShippingQuotes and cash on delivery

ScheduleBookings in your real calendar

MemoryRemembers every customer

From the conversation
to the closed sale

Zeni does not just reply: it connects your ads, routes chats to the right person and keeps your team organized.

Your ads learn from your sales

A Meta ad only knows how many messages it got. It does not know how many became an appointment or a sale.

You connect your Meta pixels, and when an agent tags a chat (for example "appointment booked" or "sale closed"), Zeni notifies Meta with one or several conversion events, to one or several pixels, through the Conversions API. Tags are created right in the Zeni panel.

Your Click to WhatsApp campaigns learn which ads bring real sales, not just messages.

Only the encrypted phone number (SHA-256 hash) and the ad id reach Meta. The chat content never leaves Zeni.

Every chat reaches the right person

One number receives chats from ads in several cities, and someone has to sort them by hand.

You link each ad to its city once. From there, every chat from that ad (today's and any you create later) goes straight to the agent or team covering that city. Zeni tags the city on its own and routes among whoever is online, not by turn order. Anyone who writes without coming from an ad can be asked their city, and whatever is left has a default destination.

Every agent gets the chats from their own area, with nobody sorting them by hand.

City routing: on the Clínicas and Agency IA plans.

Your team, in order

When someone on the team changes roles or leaves, their chats and cities are left with no owner.

You invite agents by email and build teams. Everyone sees only their own: the agent their chats, the supervisor their city or team, the admin everything. Pipeline stages adapt to your industry (clinic, consulting, real estate or generic), with your own fields, internal notes and a heads-up on WhatsApp's 24-hour window.

If you remove someone or a team, Zeni shows you exactly what they were handling (cities, default destination, open chats) and you reassign it in one click.

How a sale travels through Zeni

The same path, every time: from the ad to the sale, and from the sale back to the ad.

AdClick to WhatsApp on Instagram or Facebook, linked to a city
ChatThe customer writes and Zeni tags the city on its own
AgentThe chat reaches the online team for that city
TagThe agent marks "appointment booked" or "sale closed"
Meta learnsThe event travels through the Conversions API, with only the encrypted phone number

1. AdClick to WhatsApp on Instagram or Facebook, linked to a city

2. ChatThe customer writes and Zeni tags the city on its own

3. AgentThe chat reaches the online team for that city

4. TagThe agent marks "appointment booked" or "sale closed"

5. Meta learnsThe event travels through the Conversions API, with only the encrypted phone number

Your sales pipeline,
in the same inbox

Zeni CRM comes with every plan: each chat is a lead that moves through stages, with appointments, reminders and metrics.

Several pipelines, a drag-and-drop board

One pipeline for sales, another for after-sales, another per branch. Drag each lead to its stage, move it to another pipeline, or hide the card so it stays out of the metrics. Start from a template for your industry.

New 2

Laura Méndez

Came from an ad

Andrés Quintero

Came from an ad

Quote sent 2

Valentina Gómez

Waiting for reply

Sebastián Ruiz

Waiting for reply

Appointment set 2

Camila Rojas

Thursday, 10:00 a.m.

Julián Herrera

Thursday, 10:00 a.m.

Won 1

Daniela Ortiz

Sale closed

Sample view with example names.

Pipelines per plan:Starter 3Pro 6Business 10Clinics 15Agency IA 15

All your channels, one inbox

WhatsApp, Instagram, Messenger and web chat together. The customer who has waited longest shows up first, so nobody is left without an answer.

Appointments and WhatsApp reminders

Book the appointment from the chat and it lands on the team calendar. Zeni reminds the customer on WhatsApp, up to 3 times, so they show up.

“Hi Camila, a reminder about your appointment tomorrow at 10:00 a.m.”

Everyone sees their own

Agent: Their chats and leads
Supervisor: Their team or cities
Admin: The whole account

If a transferred chat goes unanswered, Zeni sends an email alert.

Metrics you can act on

New leads
Conversion
Revenue
Cost per lead
Return on ad spend
By ad
By agent

Over 7, 30 or 90 days, for each pipeline.

Every stage teaches Meta

Appointment setSchedule
WonPurchase

Your ads learn what brings sales. Only the hashed phone number goes to Meta.

Included in every plan. No per-user fee: CRM users are the agents your plan already includes. See plans

Mecánico sentado en su taller, con las herramientas colgadas detrás — Workshops that quote on WhatsApp with their hands full.

Mostrador de un negocio con un cuaderno de pedidos, un café y un teléfono con mensajes de WhatsApp — Businesses that still keep orders in a notebook.

Pricing built
for your business

Free trial, no card. Our team sets up billing with you on WhatsApp.

Prices in USD (reference conversion).

Founder price: subscribe before October 31, 2026 and keep this price for 12 months.

Starter

To start answering properly.

$32USD/mo

Goes up to $42 from Nov. 2026

3 human agents
Zeni CRM included (3 pipelines)
WhatsApp and web chat
Meta pixels and sales tags
600 AI messages a month
Email support

Try 7 days free

Pro

For teams ready to scale.

$65USD/mo

Goes up to $81 from Nov. 2026

Everything in Starter, plus:
10 human agents
WhatsApp, Instagram, Messenger and web
3,000 AI messages a month
2,000 flows a month
1 AI agent with personality
Understands voice notes and photos
Connected catalog (Woo/Shopify)
In-chat payments with your gateway
Brain: answers from your documents

Choose Pro

Business

The full operation, with serious AI.

$129USD/mo

Goes up to $161 from Nov. 2026

Everything in Pro, plus:
Unlimited human agents
10,000 AI messages a month
10,000 flows a month
AI agents with tools (webhooks)
Memory of every customer
Shipping and COD (99envíos)
Connected schedule (Cal.com)
Bulk sends with templates

Choose Business

New plan

Clínicas

Built for healthcare: appointments and reminders.

$161USD/mo

Goes up to $210 from Nov. 2026

Everything in Business, plus:
Ready-made appointment agent
Team calendar with the status of every appointment
Automatic reminders
Routing by city and by ad
15 pipelines in the CRM
Guided onboarding

Choose Clínicas

Agency IA

Full power, unlimited AI.

$226USD/mo

Goes up to $290 from Nov. 2026

Everything in Clínicas, plus:
Unlimited messages and flows
15 AI agents with advanced tools
1:1 guidance

Choose Agency IA

7 days free, no card · Cancel anytime · Keep your WhatsApp number

Frequently asked questions

Yes, on every plan at no extra cost. You get several pipelines with a drag-and-drop board, appointments with WhatsApp reminders, metrics per pipeline and roles so each agent sees only their own.

No. Zeni is built for business owners, not engineers. Setup takes 3 clicks with Meta official signup and you are answering customers in minutes.

An agent with its own personality that takes over a conversation when you assign it. It connects to real tools: your calendar to book, your catalog to sell and any system via webhook.

Enter your WhatsApp number, get a verification code, and in 2 minutes your trial is live with the Pro plan features, no card. When it ends you choose your plan. No hidden auto-charges.

Yes. When you connect your channel you link your own account (WABA). Meta bills you directly for marketing messages; Zeni charges only for the software.

Yes. From the Pro plan, every AI agent has a tools section where you add webhooks: n8n, Make, Zapier or your own API.

If a customer goes quiet for the time you set, Zeni sends a follow-up. You define the text, the delay and the maximum retries so it never gets pushy.

You link it to an existing flow and Zeni fires it if the customer did not reply. You set the delay and retries (max 3). It follows Meta rules: it only sends inside the 24-hour window, and the customer can write STOP to opt out.

Outside Colombia, our team sets up billing with you on WhatsApp (USDT or international transfer). The 7-day trial needs no card.

For 12 months: anyone who subscribes before October 31, 2026 keeps the current price frozen for 12 months (founder price, limited to the first 20 accounts). From November 1, 2026 new accounts start at the new prices.

None. Zeni is month to month and you cancel from your panel anytime, no penalties.

You buy add-on packs of messages or flows without changing plans, right from your panel. They activate immediately.

Yes, from the Pro plan. If a customer sends an audio, it transcribes and replies; if they send a photo of a product or an invoice, it analyzes it and acts.

Yes. Connect your WooCommerce or Shopify and the agent recommends your products with real prices, photos and links. With your gateway connected, it generates the payment link right in the conversation.

On Business and above, yes. It remembers what each customer bought, what they asked and their name. Memory is per business: your data never mixes with anyone else.

Yes. Zeni does not run in your shop: it runs in the cloud. Even with your phone off, the agent keeps replying, and you come back to conversations already handled.

5 ready-to-use WhatsApp flows

The kit with the automations that sell the most: welcome, quote, reminder, recovery and booking. Free.

No spam. Unsubscribe anytime.

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to answer for you?

Enter your WhatsApp number and your demo is live in 2 minutes.

7 days free · No card · Cancel anytime

Zeni answers.You sell.