Zeni answers.
You sell.
Your business loses customers every time it takes more than 5 minutes to reply. Zeni replies in seconds.
Nobody touched the phone.
The message arrives, Zeni replies, and the customer gets what they asked for. You find out when the sale is done.
- Replies in seconds, at any hour
- Checks your catalog before quoting a price
- Hands you the conversation when a human is needed
All your messages.
One place.
Connect your channels in minutes with Meta official signup. No technical setup.
WhatsApp Business
Meta official API. No ban risk, with approved templates.
- WhatsApp Cloud API
- Bulk templates
- Interactive buttons
Messenger
Reply from your Facebook page, with full history.
- Page connection
- Quick replies
- Full history
Instagram DM
Handle Instagram DMs alongside the rest of your channels.
- DMs and mentions
- Reply to stories
- Meta official API
Web chat
A widget for your site, in your colors.
- Customizable widget
- No extra code
- Mobile friendly
Zeni works for your industry
Pick your industry and see exactly how it handles customers.
Zeni Bot
Online now
Books appointments 24/7, no receptionist
The agent checks availability, books in Google Calendar and sends the reminder.
What Zeni uses here
Books at night and on holidays too, which is when most people write.
Zeni works in any industry. Not sure how it fits your business? Try the free demo.
AI agents with personality
You set the name, tone and rules. Sofía does not sound like Carlos, and neither sounds like a generic bot.
Conditional flows with buttons
Automatic re-marketing
Meta Tech Provider
Officially certified
WhatsApp Cloud API
The official API, not a hacked phone
99.9% uptime
Monitored 24/7
Your data protected
Encryption and controlled access
Build your own AI agent
with personality and tools
Not a generic chatbot. You define the name, the personality and the tools it uses. Connect Google Calendar, your CRM, Sheets or any webhook.
Sofía
Dental clinic
Books in Google Calendar, sends reminders and qualifies new patients.
Carlos
Real estate
Qualifies leads, sends property sheets and schedules visits.
Ana
Fashion store
Answers sizing and stock questions, and sends the payment link in chat.
And yours, with the name, voice and tools your business needs.
What it looks like in a real conversation
The customer writes "I want an appointment"
Sofía checks availability in Google Calendar
The customer confirms: Sofía creates the event and schedules the reminder
You step in only if closing needs a human
Tools it can use
WooCommerce
Sells from your real catalog, prices and links
Shopify
Your store connected, stock up to date
Wompi
Generates the payment link in the chat
ePayco
Charge with your own gateway
99envíos
Quotes shipping and cash on delivery
Cal.com
Books into your real calendar
Your documents
PDFs, quotes, even photos of invoices
Voice and images
Understands voice notes and photos
Memory
Remembers what each customer bought and asked
Your API or CRM
Any system, via webhook
One agent,
everything connected
This is your agent in the Zeni panel: every arm is a real capability, and you choose which ones to turn on.
Pricing built
for your business
Free trial, no card. Our team sets up billing with you on WhatsApp.
Prices in USD (reference conversion).
Starter
To start answering properly.
Goes up to $39 in Sep. 2026
- 2 human agents
- WhatsApp and web chat
- 600 AI messages a month
- 150 automation flows a month
- 3-month history
- Email support
Pro
For teams ready to scale.
Goes up to $81 in Sep. 2026
- Everything in Starter, plus:
- 5 human agents
- WhatsApp, Instagram, Messenger and web
- 3,000 AI messages a month
- 2,000 flows a month
- 1 AI agent with personality
- Understands voice notes and photos
- Connected catalog (Woo/Shopify)
- In-chat payments with your gateway
- Brain: answers from your documents
- Meta Pixel and CAPI
Business
The full operation, with serious AI.
Goes up to $161 in Sep. 2026
- Everything in Pro, plus:
- Unlimited human agents
- 10,000 AI messages a month
- 10,000 flows a month
- AI agents with tools (webhooks)
- Memory of every customer
- Shipping and COD (99envíos)
- Connected schedule (Cal.com)
- Bulk sends with templates
Clínicas
Built for healthcare: appointments and reminders.
Goes up to $194 in Sep. 2026
- Everything in Business, plus:
- Ready-made appointment agent
- Google Calendar connected
- Automatic reminders
- Guided onboarding
Agency IA
Full power, unlimited AI.
Goes up to $274 in Sep. 2026
- Everything in Clínicas, plus:
- Up to 30 human agents
- Unlimited messages and flows
- 15 AI agents with advanced tools
- Managed n8n workspace
- 1:1 onboarding and 4-hour SLA
7 days free, no card · Cancel anytime · We migrate your current WhatsApp for free
Frequently asked questions
No. Zeni is built for business owners, not engineers. Setup takes 3 clicks with Meta official signup and you are answering customers in minutes.
An agent with its own personality that takes over a conversation when you assign it. It connects to real tools: Google Calendar to book, Sheets to log, and any system via webhook.
Enter your WhatsApp number, get a verification code, and in 60 seconds you have the full Pro plan, no card. No hidden auto-charges.
Yes. When you connect your channel you link your own account (WABA). Meta bills you directly for marketing messages; Zeni charges only for the software.
Yes. From the Pro plan, every AI agent has a tools section where you add webhooks: n8n, Make, Zapier or your own API.
If a customer goes quiet for the time you set, Zeni sends a follow-up. You define the text, the delay and the maximum retries so it never gets pushy.
You link it to an existing flow and Zeni fires it if the customer did not reply. You set the delay and retries (max 3). It follows Meta rules: it only sends inside the 24-hour window, and the customer can write STOP to opt out.
Outside Colombia, our team sets up billing with you on WhatsApp (USDT or international transfer). The 7-day trial needs no card.
Yes. Anyone who subscribes before September 4, 2026 keeps their price for life, even after it goes up.
None. Zeni is month to month and you cancel from your panel anytime, no penalties.
You buy add-on packs of messages or flows without changing plans, right from your panel. They activate immediately.
Yes, from the Pro plan. If a customer sends an audio, it transcribes and replies; if they send a photo of a product or an invoice, it analyzes it and acts.
Yes. Connect your WooCommerce or Shopify and the agent recommends your products with real prices, photos and links. With your gateway connected, it generates the payment link right in the conversation.
On Business and above, yes. It remembers what each customer bought, what they asked and their name. Memory is per business: your data never mixes with anyone else.
Yes. Zeni does not run in your shop: it runs in the cloud. Even with your phone off, the agent keeps replying, and you come back to conversations already handled.
5 ready-to-use WhatsApp flows
The kit with the automations that sell the most: welcome, quote, reminder, recovery and booking. Free.
No spam. Unsubscribe anytime.
Ready for Zeni
to answer for you?
Enter your WhatsApp number and your demo is live in 60 seconds.
7 days free · No card · Cancel anytime