Pricing built for your business
7 days free, no card · Cancel anytime · We migrate your current WhatsApp for free
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Starter
Goes up to $39 in Sep. 2026
- 2 human agents
- WhatsApp and web chat
- 600 AI messages a month
- 150 automation flows a month
- 3-month history
- Email support
Pro
Goes up to $81 in Sep. 2026
- Everything in Starter, plus:
- 5 human agents
- WhatsApp, Instagram, Messenger and web
- 3,000 AI messages a month
- 2,000 flows a month
- 1 AI agent with personality
- Understands voice notes and photos
- Connected catalog (Woo/Shopify)
- In-chat payments with your gateway
- Brain: answers from your documents
- Meta Pixel and CAPI
Business
Goes up to $161 in Sep. 2026
- Everything in Pro, plus:
- Unlimited human agents
- 10,000 AI messages a month
- 10,000 flows a month
- AI agents with tools (webhooks)
- Memory of every customer
- Shipping and COD (99envíos)
- Connected schedule (Cal.com)
- Bulk sends with templates
Clínicas
Goes up to $194 in Sep. 2026
- Everything in Business, plus:
- Ready-made appointment agent
- Google Calendar connected
- Automatic reminders
- Guided onboarding
Agency IA
Goes up to $274 in Sep. 2026
- Everything in Clínicas, plus:
- Up to 30 human agents
- Unlimited messages and flows
- 15 AI agents with advanced tools
- Managed n8n workspace
- 1:1 onboarding and 4-hour SLA
Need more capacity?
Buy add-on packs without changing plans. Active in under 24 hours.
AI message pack
Extra messages for your assistant
ZeniFlows pack
Extra automation flows
Secure payment · USDT · Automatic activation
Preguntas frecuentes
Do I need to know how to code?
No. Zeni is built for business owners, not engineers. Setup takes 3 clicks with Meta official signup and you are answering customers in minutes.
What is an AI agent like Sofía?
An agent with its own personality that takes over a conversation when you assign it. It connects to real tools: Google Calendar to book, Sheets to log, and any system via webhook.
How does the 7-day trial work?
Enter your WhatsApp number, get a verification code, and in 60 seconds you have the full Pro plan, no card. No hidden auto-charges.
Do I need a Meta WhatsApp Business account?
Yes. When you connect your channel you link your own account (WABA). Meta bills you directly for marketing messages; Zeni charges only for the software.
Can I connect Google Calendar, Sheets or my CRM?
Yes. From the Pro plan, every AI agent has a tools section where you add webhooks: n8n, Make, Zapier or your own API.
What are automatic follow-ups?
If a customer goes quiet for the time you set, Zeni sends a follow-up. You define the text, the delay and the maximum retries so it never gets pushy.
How does automatic re-marketing work?
You link it to an existing flow and Zeni fires it if the customer did not reply. You set the delay and retries (max 3). It follows Meta rules: it only sends inside the 24-hour window, and the customer can write STOP to opt out.
What payment methods do you accept?
Outside Colombia, our team sets up billing with you on WhatsApp (USDT or international transfer). The 7-day trial needs no card.
Are current prices permanent?
Yes. Anyone who subscribes before September 4, 2026 keeps their price for life, even after it goes up.
Any contracts or lock-in?
None. Zeni is month to month and you cancel from your panel anytime, no penalties.
What if I go over my plan limit?
You buy add-on packs of messages or flows without changing plans, right from your panel. They activate immediately.
Does the agent understand voice notes and photos?
Yes, from the Pro plan. If a customer sends an audio, it transcribes and replies; if they send a photo of a product or an invoice, it analyzes it and acts.
Can it sell from my real catalog?
Yes. Connect your WooCommerce or Shopify and the agent recommends your products with real prices, photos and links. With your gateway connected, it generates the payment link right in the conversation.
Does it remember my customers?
On Business and above, yes. It remembers what each customer bought, what they asked and their name. Memory is per business: your data never mixes with anyone else.
Does it work if my shop has no power or internet?
Yes. Zeni does not run in your shop: it runs in the cloud. Even with your phone off, the agent keeps replying, and you come back to conversations already handled.